Legals

The realityhouse web site notices and disclaimers

This web site is owned by realityhouse Limited (“realityhouse”)
Registered address: 10 Bellotts Road, Bath BA2 3RT
Company Number: 4950745.
VAT: 688 2922 83

BACKGROUND:
This agreement applies as between you, the User of this Website and realityhouse Limited, the owner of this Website.  Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

  1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

‘Content’ – means any text, graphics means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

‘realityhouse’ – means realityhouse Limited of 10 Bellotts Road, Bath BA2 3RT;

‘service’ – means collectively any online facilities, tools, services or information that realityhouse Limited makes available through the Website either now or in the future;

‘premises’ – means our place(s) of business located at 10 Bellotts Road, Bath BA2 3RT;

‘system’ – means any online communications infrastructure that realityhouse Limited makes available through the Website either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

‘User’ / ‘Users’ – means any third party that accesses the Website and is not employed by realityhouse Limited and acting in the course of their employment; and

‘Website’ – means the website that you are currently using (www.realityhouse.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. Intellectual Property

2.1          Subject to the exceptions in Clause 3 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of realityhouse, our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

2.2          Subject to Clause 4 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by realityhouse.

  1. Third Party Intellectual Property

3.1          Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

3.2          Subject to Clause 4 or you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

  1. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

  1. Links to Other Websites

This Website may contain links to other sites.  Unless expressly stated, these sites are not under the control of realityhouse or that of our affiliates.  We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

  1. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.realityhouse.co.uk without prior permission.  Deep linking (i.e. links to specific pages within the site) requires the express permission of realityhouse.  To find out more please contact us by completing the email form on our contact page.

  1. Use of Communications Facilities

7.1          When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:

7.1.1     You must not use obscene or vulgar language;

7.1.2     You must not submit Content that is unlawful or otherwise objectionable.  This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

7.1.3     You must not submit Content that is intended to promote or incite violence;

7.1.4     It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;

7.1.5     The means by which you identify yourself must not violate these terms of use or any applicable laws;

7.1.6     You must not impersonate other people, particularly employees and representatives of realityhouseor our affiliates; and

7.1.7     You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.

7.2          You acknowledge that realityhouse reserves the right to monitor any and all communications made to us or using our System.

7.3          You acknowledge that realityhouse may retain copies of any and all communications made to us or using our System.

7.4          You acknowledge that any information you send to us through our System may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information.  Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

7.5          In order to use the enquiry form and any other communication facility that may be added in the future on this Website,you are required to submit certain personal details.  Bycontinuing to use this Website you represent and warrant that:

7.5.1     Any information you submit is accurate and truthful; and

7.5.2     You will keep this information accurate and up-to-date.

  1. Privacy

8.1          Use of the Website is also governed by our realityhouse website privacy policy which is incorporated into these terms and conditions by this reference.  To view the Privacy Policy, please click on the link above.

8.2          The Website places the following cookies onto your computer or device.  Full details of the cookies used by the Website and your legal rights with respect to them are included in our realityhouse website privacy policy.  By accepting these terms and conditions, you are giving consent to realityhouse to place cookies on your computer or device.  Please read the information contained in the Privacy Policy prior to acceptance.

8.3          If you wish to opt-out of our placing cookies onto your computer or device, please adjust your browser’s settings to restrict cookies as detailed in your internet browsers help menu. You may also wish to delete cookies which have already been placed.  For instructions on how to do this, please consult your internet browser’s help menu.

  1. Disclaimers

9.1          realityhouse makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.

9.2          No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

9.3          No part of this Website is intended to constitute a contractual offer capable of acceptance.  No goods and / or services are sold through this Website and  product and / or service details are provided for information purposes only

9.4          Whilst every effort has been made to ensure that all graphical representations of products and / or descriptions of services available from realityhouse correspond to the actual products and / or services, realityhouse is not responsible for any variations from these descriptions.

9.5          realityhouse does not represent or warrant that such products and / or services will be available from us or our Premises.  For this reason, please contact us prior to visiting if you wish to enquire as to the availability of any products and / or services.  Any such enquiry does not give rise to any express or implied warranty that the products and / or services forming the subject matter of your enquiry will be available upon your arrival at our Premises.

9.6          All pricing information on the Website is correct at the time of going online.  realityhouse reserves the right to change prices and alter or remove any special offers from time to time and as necessary.

9.7          Whilst realityhouse uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

  1. Availability of the Website and Modifications

10.1       The Service is provided “as is” and on an “as available” basis.  We give no warranty that the Service will be free of defects and / or faults.  To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

10.2       realityhouse accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

10.3       realityhouse reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available.  These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

  1. Limitation of Liability

11.1       To the maximum extent permitted by law, realityhouse accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.

11.2       Nothing in these terms and conditions excludes or restricts realityhouse’s liability for death or personal injury resulting from any negligence or fraud on the part of realityhouse.

11.3       Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal.

  1. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

  1. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

  1. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party.  The agreement created by these Terms and Conditions is between you and realityhouse.

  1. Communications

15.1       All notices / communications shall be sent to us either by post to our Premises (see address above) or by using the email form on our contact page.  Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

15.2       realityhouse may from time to time send you information about our products and/or services.  If you do not wish to receive such information, please click the unsubscribe link in any email which you receive from us..

  1. Law and Jurisdiction

These terms and conditions and the relationship between you and realityhouse shall be governed by and construed in accordance with the Law of England and Wales and realityhouse and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

 

 

Privacy Policy

realityhouse is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.realityhouse.co.uk (our “site”) you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Data Protection Act“), the data controller is realityhouse Limited whose registered office is at 10 Bellotts Road, Bath BA2 3RT. Our Data Protection registration no. is Z8304135.

Information we may collect from you

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you enter details on our site (for example, via our enquiry function), requesting our services or newsletters or if you report a problem with our site. The information you give us may include your name, address, company and e-mail address.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information (if applicable), browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Cookies

What are cookies and how do we use them?

A cookie is a small text file which is stored on your computer, tablet or phone when you visit a website. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

Consent

If you continue to use our website we will assume that you are happy to receive all cookies from our website. However, if you would prefer to change your cookie settings, you can do so at any time by clicking the ‘change your consent’ link above the cookie table.

Controlling our use of cookies

Most browsers automatically accept cookies unless you change your internet browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.

If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our site.

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Queries

If you have any questions or comments regarding this Cookies policy, please use our Contact Us form.